Find answers about your day. To make your day more enjoyable, these adventure Frequently Asked Questions explain what you can expect before, during, and after your tour with Antalya Hot Air Balloon Ride.
If you can’t find the answer you’re looking for here, please get in touch with us, and we’ll be glad to help.
Departure is about 4.5 hours before sunrise to ensure you are in Pamukkale before the first light.
Yes, we provide free pick-up and drop-off services from hotels in Antalya, Kemer, and Belek areas.
We use new, air-conditioned vehicles like Mercedes Sprinter, Otokar Sultan, and Mercedes Travego, depending on group size.
The drive from Antalya to Pamukkale takes approximately 3 hours, including a short comfort break
Wear comfortable clothing and closed-toe shoes. Bring a jacket, as early mornings can be chilly.
Yes, you can bring your camera or phone, but make sure it is securely fastened to avoid dropping it during the flight.
Yes, our flights are operated by experienced, licensed pilots, and all balloons undergo regular maintenance checks.
Yes, for safety reasons, flights may be cancelled if weather conditions are not suitable. In that case, a full refund or reschedule will be offered.
Most people who fear heights still enjoy the ride because the balloon ascends smoothly, without any sensation of movement.
Yes, carrying your ID or passport is recommended.
If the ride is cancelled due to weather or other reasons, you can choose to reschedule or receive a full refund.
Get a good night’s sleep, dress warmly, and bring a small backpack with essentials like water, a camera, and a light snack.
Hotel transfers, balloon flight, flight certificate, post-flight non-alcoholic celebration, breakfast, Pamukkale and Hierapolis visits, and lunch.
Yes, you can swim in the Antique Pool; however, the entrance fee is extra and not included in the tour price.
You will have approximately 3 hours of free time to explore Pamukkale travertines, Hierapolis ruins, and the Antique Pool.
Yes, you will be standing inside the basket throughout the flight.
It can be chilly at first but warms up once the sun rises. The balloon burners also emit some heat.
No, hot air balloon rides are very smooth with minimal swaying because balloons move with the wind.
No, hot air balloons move with the wind, so there is no turbulence like in airplanes.
Yes, pilots are happy to answer questions and point out landmarks during the ride.
Landings are usually smooth, but in some cases, the basket may tip slightly depending on wind.
Follow the pilot’s instructions: bend your knees slightly, hold onto the handles, and lean in the landing position.
No, there are no toilets on the balloon. Facilities are available before and after the ride.
No, eating or drinking inside the basket is not allowed for safety reasons.
Depending on the weather, the pilot may glide the balloon just a few meters above the famous white terraces.
You’ll witness brilliant contrasts: the dazzling white terraces, lush green fields, and golden hues of sunrise.
After the guide gives information about Pamukkale, you take a 10-minute walk and enter the ancient pool complex, which is the source of Pamukkale’s healing waters.
Ancient city of Hierapolis, Hierapolis museum, necropolis, pamukkale travertines and antic pool
After landing, the ground crew helps stabilize the basket, and a small celebration with non-alcoholic champagne follows.
Yes, there is a traditional ceremony with non-alcoholic champagne or apple juice to celebrate your safe landing.
The return trip takes approximately 3 hours, depending on your hotel’s location.
You will return to your hotel around 18:00, though exact time varies based on your hotel’s distance.
Tipping is not mandatory, but it is highly appreciated if you are satisfied with the service during the Pamukkale Hot Air Balloon Ride. It’s a thoughtful way to thank the pilot, ground team, and guides for making your experience memorable.
Yes, hotel drop-off is included and arranged for all participants.
Yes, you can book future hot air balloon rides for another date.
It’s common for some people to experience a mild sensation of pressure in their ears after diving. You can relieve this discomfort by swallowing, chewing gum, or breathing through your nose.
If you’ve left something behind, please contact the tour company immediately. We will do our best to retrieve your belongings.
